![]() ![]() Sailors liked the Navy’s connection culture so much they didn’t want to leave. The Navy went from being concerned about having enough sailors to having more sailors than it needed. Navy, which resulted in a surge in first term reenlistment within 18 months. In Connection Culture I describe how CNO Admiral Vern Clark changed the culture of the U.S. #Connection definition how to#The challenge for leaders at the top is to get as many of the subcultures as possible to become connection cultures that contribute positively to the organization’s performance rather than subcultures of control or indifference that undermine sustainable success.Ĩ. Doesn’t culture change take a long time? If you get a leader at the top who understands how to create a connection culture and has the courage of his or her convictions, culture change can happen fast. Every organization I’ve seen has a mix of subcultures. If a leader of a unit of an organization creates a connection culture, the people in that unit thrive and so will the unit’s performance. Local culture (subculture) matters the most. Doesn’t culture change have to start at the top of an organization? It’s ideal for the leaders at the top to be intentional about creating a connection culture but not necessary. All four of these actions have a positive effect on the bottom line.ħ. Finally, they participate in activities to help improve the organization through innovation. Additionally, they communicate more, which gives decision-makers the best information to make optimal decisions. They also align their behavior with the leader’s goals so everyone is pulling in the same direction. When people feel connected they give their best efforts at work. How does a connection culture affect the bottom line? A connection culture affects the bottom line in four ways. All of these benefits are performance enhancers that provide a competitive advantage to an organization.Ħ. It also makes them more creative and better decision-makers. How does an emotional connection between management, employees, and customers actually provide a competitive advantage? Emotional connection gives people more energy and makes them more enthusiastic. In essence, connection cultures excel at relationships while cultures of control and indifference do not.ĥ. In a connection culture, people develop supportive, cooperative and collaborative relationships. In a culture of indifference, everyone is so busy they don’t take time for relationships. How does a connection culture differ from a culture of control and a culture of indifference? In a culture of control, those with power, control, status and influence rule over others. Tasks are tangible and give us a sense of accomplishment, whereas relationships are not as visible and are often overlooked.Ĥ. Why do you think the business world in particular has neglected the value of connection? The business world tends to focus on what is most visible – which is not necessarily what is most important. Connection gives us the psychological resources to perform well and makes us less vulnerable to stress, ultimately resulting in a more productive workforce.ģ. Furthermore, more than half of Americans struggle with anxiety, depression or addiction, which is more likely to occur when people feel disconnected. Why is creating a connection culture at your organization more important now than ever before? Today the world is moving at a very fast pace. It’s a huge opportunity for leaders and organizations.Ģ. Unfortunately, two-thirds of American workers, and 87 percent globally, don’t feel connected at work. Disconnection sabotages individual and organizational performance. Although most leaders overlook it, connection is critical to success because it makes people more productive, healthier and happier. ![]() What does it mean to be a part of a “connection culture?” When you are part of a connection culture, you feel connected to others, included and part of the team versus feeling unsupported, left out or lonely. I recently did a Q&A interview with Katie Russell, editor of, about the unique advantages that a connection culture provides. ![]()
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